Department of Computer Science

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http://khandolacollege.ndl.gov.in/handle/123456789/164

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    Exploring the Mediating Role of Artificial Intelligence in Recruitment and Talent Management: Impacts on Candidate Experience, Hiring Quality, and Organizational Outcomes
    (International Journal for Research in Applied Science and Engineering Technology (IJRASET), 2025) Sawant, Nisha Dattaraj; Raicar, Anita
    The objective of this research is to examine the intermediary function of Artificial Intelligence (AI) within the recruitment process, with a specific emphasis on its influence on the experience of candidates, the caliber of hiring, and the results for organizations. The study further explores the ways in which confidence in artificial intelligence and the culture within organizations influence the dynamics between AI-facilitated hiring methods and the perceptions held by candidates. A research approach was utilized, focusing on 150 human resources experts from diverse sectors across the Delhi NCR area. Information was gathered using a meticulously designed questionnaire that featured Likert-scale and multiple-choice enquiries regarding the implementation of AI, the experiences of candidates, the culture within the organization, and the level of trust in AI technologies. The research utilized SPSS for conducting statistical evaluations, applying t-tests and ANOVA to examine the connections among various variables. The findings demonstrate that artificial intelligence markedly boosts the efficiency of recruitment processes, minimizes biases, and elevates the quality of hiring decisions. Confidence in artificial intelligence plays a beneficial role in enhancing the connection between AI-facilitated hiring processes and the experiences of candidates, leading to notable advancements in how fairness and transparency are perceived. Even with the favorable results, differing perspectives regarding the openness and equity of AI procedures were noted. The research findings indicate that artificial intelligence has the potential to significantly enhance hiring processes; however, it is crucial for companies to cultivate trust and openness in order to fully leverage the capabilities of AI. These revelations present significant considerations for HR experts seeking to enhance recruitment strategies via the integration of artificial intelligence.